Follow our journey as we continuously improve and expand our platform.
2026-04-07
Safety Controls & Brand Voice
Control conversation topics, restrict sensitive content, and set your assistant's tone (Professional, Friendly, or Direct) for consistent, brand-aligned responses

2026-04-01
Support Savings Dashboard
Your dashboard now shows questions answered, estimated time saved, and repetitive queries prevented — so you can see the real impact of your assistant every day.

2026-03-25
Weekly Insight Reports
Receive a weekly email summarising questions answered, recurring topics, confusing pages, and potential leads — so you always know how your assistant is performing.

2026-03-12
AI Training Suggestions
WhisperChat now surfaces unanswered questions and low-confidence responses directly in your dashboard, so you can improve your assistant's knowledge with one click.

2026-03-02
Lead Capture & Escalation Routing
Capture potential leads from chat conversations and automatically route high-value or complex queries to your team — without missing a sales opportunity.

2026-02-23
Conversation Analytics
Introducing a full analytics dashboard with insights into top questions, unanswered queries, visitor intent, and support trends across your chatbot.

2026-02-03
Customer Intelligence
WhisperChat now detects visitor intent, flags confusing pages generating the most questions, identifies buying signals like pricing or quote queries, and tracks your assistant's overall health score — all from one place.

2026-01-27
Answer Transparency
Every bot response now shows a High, Medium, or Low confidence indicator alongside the source page or document it was based on — giving visitors full trust in every answer.

2026-01-14
Test Before You Launch
Chat with your assistant directly inside the dashboard before embedding it on your website — so you can fine-tune responses with confidence

2026-01-05
Instant Chatbot setup
Add your chatbot name, customize its theme with a live preview, and simply enter your website URL. WhisperChat will automatically crawl your homepage, extract FAQs, and generate a ready-to-use assistant in under 30 seconds
